Delivery and Shipping Policy

Order Processing:

• All orders are processed within 1-2 working days (excluding weekends and public holidays) after payment confirmation.
• Once your order has been processed, it will be handed over to our shipping partners for dispatch.

Shipping Methods and Delivery Time:

• We ship our products using private courier services and India Speed Post to ensure reliable and timely delivery.
• The estimated delivery time varies depending on your location and the courier service used.
• Once your package is shipped, you will receive a tracking number via email or SMS to monitor the shipment status.

Tracking Your Order:

• As soon as your order is dispatched, a tracking number will be provided.
• You can track your package using the link provided in the email/SMS or directly on the courier company’s website.

Damaged or Lost Packages:

• If your package arrives damaged or is lost in transit, please contact us at info@medilabindia.com within 3-5 days of the expected delivery date.
• We will work with our logistics partners to investigate the issue and provide a resolution.
• If necessary, we will arrange for a replacement to be sent out or provide a suitable alternative.

Incorrect Address or Failed Delivery Attempts:

• Please ensure that you provide the correct shipping address at checkout.
• If a package is returned due to an incorrect address or multiple failed delivery attempts, additional shipping charges may apply for re-dispatch.

International Shipping:

• Currently, we do not offer international shipping. We only deliver within India.

For any questions or assistance regarding your order, please reach out to us at info@medilabindia.com or call us at [+91 7019715711]. We are happy to assist you!